TeamSupport

by TeamSupport


Business

free



*****YOU MUST BE A TeamSupport CUSTOMER TO LOG-IN AND USE THISAPP*****Provide better support to your business customers with the TeamSupport appfor Android. With the power of the TeamSupport app you can view, assign, and edittickets on the go, respond to customer requests, collaborate with your team toresolve issues faster, view information at the customer (both company and contact level), and keep up to date with internal discussions.TeamSupport is customer support software built for business to business (B2B)to help you simplify communication, understand your business customersbetter, and increase customer satisfaction.Key Features:* Get a quick overview of agent and customer activity within TeamSupport* View and search for all tickets in your TeamSupport account* Update tickets including ticket assignment, group, severity, and more* Add public (customer-facing) or private (internal-facing) actions to tickets* Get detailed custom field information that is applicable to each unique ticket* View and search for customers at both the company and contact level* Limitless scrolling simplifies app navigation and speeds search* View and post to Water Cooler for better collaboration* Single tap logout for users managing multiple TeamSupport accountsDownload the TeamSupport app today and stay tuned for future updates andimprovements!*****You must be a TeamSupport customer to use this app*****Testimonials-- -- -- -“TeamSupport has helped communication and organization of current customerissues between my team- without the ability to track, customize, and respond insuch a great ticketing system, we wouldnt be as efficient serving our clients” –Trisha Evans, ICANotes“TeamSupport is our companys most vital tool to our success in customersatisfaction. Its efficient, organized, and perfectly powerful for every instancewe use it in.” - Spencer Michaels, A.C.T. Lighting“A large amount of information at your fingertips. Staying organized and on taskis easier with Team Support” – Patricia Burton, Tenmast